Shipping Guide

Shipping Information
Kaizu ship nationwide.
- Delivery to Jabodetabek will take about 2-5 days for regular service.
- Delivery to outside Jabodetabek will take about 2-7 days depending on the destination cities.
- Delay might occur during public holiday.

We use flat-rate shipping costs for all order through our website.
1. Jabodetabek Area: IDR 10,000
2. P.Jawa:
- Banten, Bandung: IDR 12,000
- Semarang, Yogyakarta: IDR 19,000
- Surabaya: IDR 20,000
3. Di luar P.Jawa: IDR 50,000

Order Processing Time
Orders are processed on weekdays only.
If payment confirmation made before 14.00, order will be processed on the same day.
If payment confirmation made after 14.00, order will be processed on the next working day.

There is no shipping on Saturday, Sunday and public holiday.

No orders can be canceled after shipped.

Shipping Rules & Restrictions
We don't responsible in risk of loss the packages after the packages has been picked up by courier service.
We don't responsible if courier can't deliver the packages due to incomplete address, misspelled address or no recipient at the address.

However, if there is any problem regarding to these issue, we will be glad to help you. Customer can contact our customer service.